Average service price

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$ 4600
Interstate move average
8% less than market avg.
$ 2716
Local move average
7% more than market avg.
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Review summary

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3.7
196 reviews

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Edward Boylan
Mar 08, 2025
Long-distance move from Prosper, TX to Sunset Beach, NC

Sham & Rip Off Organization

This company is a scam organization and should be avoided at all costs! We have moved 9 times on long haul moves and once it was to Germany and back and we have never experienced this type of incompetency. Mitch, the original point of contact kept harping on Interstate being one of the top movers on the Forbes list. We made the huge mistake of using them and it was a disaster. They are a broker and not a moving company. They contract out to a local moving company. In previous moves, a rep from the company always came to our home and did a thorough inventory and took photos of our personal goods to be shipped. Interstate says they do everything over the phone. We talked with Mitch and went over our inventory list and he quoted a price of $9300 for the move. He said that between 4-7 days before the move date that someone would call and go over the inventory list again to verify how much was to be moved. Within a week, the estimate increased to over $11,000...and we actually sold some items that were not going to be moved. The morning of the move, they said the truck would be arriving between 9:00-11:00AM. It didn't arrive until 11:30AM and it was dispatched from the Austin, Texas area which is over 3 hours away. When we researched the company they chose, Panthers Moving & Storage, we saw they had horrific ratings and Yelp said they were under investigation! We live in the Dallas/Fort Worth area! They couldn't find a more local moving company? They had to use a company locate over 3 hours away? As soon as the driver entered our home, he did a quick walk through of our home and it became clear by his actions and attitude that he didn't bring the right equipment to fit all of our household goods! I kept asking if he was sure he could fit all of our stuff on this 26' Budget rental truck and he never confirmed that he could. There were calls to Interstate and Panthers for the next few hours trying to find out what they were going to do and they basically lied and would not accept accountability! The cost of the move now became $13,500! The cost increased by over $4000 in one week! The Compliance manager actually told me and my wife that it was our fault and our responsibility to decide what goes on the truck and what doesn't!!! 8 hours later, I was asked to come out to the garage and was told that they could not load anymore items on the truck. I looked around and there were numerous items that could not be loaded and we would have to leave them! These were not small items. We had to leave a 6'x4' work bench, a 9' ladder and a 20' extension ladder. Two tables from the back porch, a 6' metal locker that held power tools and misc building supplies, a leaf blower, tool box and a few other items. Really! How would you feel if the moving company you trusted didn't bring the right equipment and you simply were expected to leave your personal items behind and there was NOTHING we could do!!! My wife literally stood in the garage and cried! When we were signing paperwork and the truck was ready to depart, my wife walked through the kitchen and started pulling out drawers to see if anything was left and there were whole drawers of kitchen utensils, knives, forks and other items that were overlooked! we had to dump them in a garbage bag and stick them in our car. Neither Interstate not Panthers took any responsibility for this fiasco. The Compliance Manager, who blamed the entire episode on us said she would elevate this situation and get back with us and three weeks later, there has been NOTHING done. Interstate is a rip off company that cheats you out of your money. Moving is one of the most difficult, stressful and vulnerable times in your life and they are simply predators that screw you and then brag that they are on the Forbes list of the best companies! Stay away from them and do your homework.

Move size: 3 Bedroom Home Service cost: $13500

Marc Winter
Mar 12, 2018
Long-distance move from Bronxville, NY to Indianapolis, IN

Great ending.

Started off a little shakey but with Sheena’ s help she walked me threw the anxiety of the move.
The team that delivered my furniture was awesome.
Had everything to me in 2 days from Westchester, NY to Indianapolis.
The estatimate was a couple hundred dollars more than the estimated but everything was explained to me when the movers arrived and I was more than satisfied with how the move worked out.
I would highly recommend them for any move.

Move size: 2 Bedroom Home Service cost: $2062

Thumbnail photo by Marc Winter of Best Interstate Moving and Storage Second thumbnail photo by Marc Winter of Best Interstate Moving and Storage
Official company response

Hi Marc - love seeing that expert packing! Thanks for the kind words and sharing your experiences with Best Interstate Moving + Storage. Best to you!

Alise Drury
Jul 28, 2019
Local move within California

Done under pressure.

Best Interstate saved me from a horrible cross country move. I called 6 months before our move and was given amazing customer service and info. I didn’t book at that time because of other issues. 5 months later our move was falling apart and I called them back. They pulled together a packing and loading crew for 2 separate locations and a truck to move it all on one of the busiest moving weekends of the year! They were available to answer questions as needed, and the crew they used on both sides of the country were professional and awesome to work with.

Move size: 4+ Bedroom Home Service cost: $20000

Thumbnail photo by Alise Drury of Best Interstate Moving and Storage
Official company response

Hi Alise, thank you for your feedback. We strive to provide exceptional service on each level of the move. We're pleased to hear your move was a success. Please keep in mind our referral program to where you can receive a $200 Amazon giftcard for each referral that uses our service. We wish you the BEST moving forward.

Julie
Jun 23, 2017
Long-distance move from Oregon to Massachusetts

Selecting Mover.

I had talked to two other moving companies and was disappointed that one wanted to send someone to my house in four days to do the estimate and I was already concerned about timing, and the other gave me too much information and I didn't feel confident.

Then I called Best Interstate and talked with Christina. She was friendly, intelligent, confident, knowledgeable, helpful, and not rushed as she carefully recorded my belongings in each room. It was an unexpectedly pleasant customer service experience. After talking with her for 90 minutes so she could prepare the estimate, I trusted her with my move and signed on. I move next month!

Move size: 2 Bedroom Home Service cost: $7000

Official company response

Thank you for sharing your experiences! We are blessed to have Cristina on our team. Best of luck to you!

Mandi Luna
Jun 27, 2017
Long-distance move from Santee, CA to South Jordan, UT

Wonderful customer service.

This is my first time moving a long distance, and I did not know where to start as far as moving companies go, nor the cost of hiring a moving company. I went online and requested a quote from Best Interstate Moving & Storage. Christina called and e-mailed me almost immediately. However, I was unable to answer any of her communications.

Joshua followed-up and I ended up spending quite a bit of time talking to him. He was very helpful and knowledgable. This company really is a full-service relocation company! Unfortunately, I am unable to use their services, as the price is way out of my budget. If I had the money, I would feel very comfortable hiring this company to orchestrate my move. Also, Joshua directed me to their moving supplies section on their website to help save some $$. He is a really nice guy and was a pleasure to speak to. I can't say enough good things about this company's customer service!

Move size: 3 Bedroom Home Service cost: $7200

Official company response

Hi Mandi - glad we could help!! Thank you for your feedback. We are blessed to have Cristina and Josh on our team.

Janet Salazar
May 03, 2017
Long-distance move from Arizona to Massachusetts

Excellent Service.

Initial contact with Best Interstate representative Solomon Williams was great. He made me feel comfortable with the entire process. I didn't know how to rent a car on line and he walked me through that all the way to the booking. He was kind and caring, completely different from the other people I was speaking with who were trying to rush me. He spent overly an hour answering my questions before we spoke about any pricing because he knew I was skeptical. Very good guy. I would recommend him and Best Interstate to anyone who is nervous about moving, great service!

Service cost: $4295

Official company response

Thank you, Janet! We will be certain to share the kind words with Solomon! We are so happy he could help ease your mind about your move.

James Wright
May 03, 2017
Local move within South Carolina

Great Price & Communication.

BIMS has been great to work with so far! We have secured our move and storage reservation, but not moved yet. We got our initial quote almost 5 months before our move window and the guys with BMIS stayed in contact almost every two weeks to check in and see how our home sale was going. Also, just about every time I spoke with them they found another way to discount our move and offer savings to the point we're saving a couple thousand off our original quote!

Service cost: $3000

Official company response

I spoke with Frank and shared the great review! In this case, it seems like persistence paid off. We are excited to have you as part of the Best Interstate family and look forward to ensuring your move is seamless. Thank you for the review.

Regina Strelecki
May 04, 2017
Long-distance move from New York to Florida

Interstate move from Middle Island , New York to Orlando, Florida.

Well.. Solomon Williams was speaking with me on the telephone for more than three hours!! We began planning an interstate move today. We will be moving to Orlando, Florida. Solomon was courteous and patient and thorough in his explanation of BIM services. He answered every question in detail, and he assured me that BIM is one of the best movers even though the company is only in business less than one year. Very happy about a discount of $600 due to a cancellation from another mover. Solomon also discussed the special discounts available to me for TV and internet and home security. The quote is already $800 less than another company that we were considering. The quote was done by telephone with no long forms to complete. Solomon patiently entered all of the inventory for us. In addition, we were guaranteed that the quote will be the maximum cost to us. BIM will also provide special packaging for some of out delicate furniture-- marble tables, mirrored china closet. We are confident that Best Interstate Moving will provide us with the best moving experience. I paid the initial reservation deposit which is 100% refundable up until five days before moving date, and I am looking forward to Solomon's telephone call later today when he will be discussing the moving services of BIM with my husband who has the final decision. Now lets get packing!

Move size: 2 Bedroom Home Service cost: $7309

Official company response

Wow! Three hours is a long time but we do whatever it takes to make you feel comfortable with your move. Solomon has proven to be patient and thoughtful and we love having him as part of our team. Thanks for the kind words!

Michelle Arrington
May 05, 2017
Long-distance move from Manlius, NY to Atlanta, GA

Excellent customer service.

The customer service that I received from best interstate by far the most comfortable experience.

The gentleman I spoke to his name Solomon Williams and he was extremely patient, caring and understood I was nervous about moving being that everything is either an antique, expensive or very heavy. He even recommended I get a in-home estimate, from another company by the way, in order to confirm his confidence and accuracy in his estimate company. My impression of visualize negative I was quickly corrected once I receive the in-home estimate realize that Solomon was spot on. It was very impressive and I honestly felt more comfortable using Solomon being that we already built rapport.

When I was ready to move forward my husband made a choice to buy new furniture for a second home keep our first song so that is the reason why we did not go forward but I may still be using the service for moving my sons bedroom to Atlanta Georgia.

I don't do reviews but I felt compelled to because Solomon deserved it and customers looking for an honest and genuine person to help them deserve speaking to Someone like this. By the way, even when he wasn't available to talk to me he had me speak to a gentleman by the name of Travis who was also very kind.

Move size: 1 Bedroom Home Service cost: $2908

Official company response

Moving can certainly feel uncomfortable! Solomon is a patient moving coordinator dedicated to easing customers anxiety. We love that he was so confident in our top notch work that he suggested you get another estimate. Thank you for sharing your experiences!

Holly
May 05, 2017
Long-distance move from Foxboro, MA to Vero Beach, FL

Flexible and So understanding.

I am moving, but I need to sell my house first so I don't know my exact move date. I chose Best Interstate for their flexibility and understanding of my situation. Jason spent a lot of time making sure my move estimate was accurate. Mae then took over as my move coordinator; she is so understanding and makes every effort to put me at ease as I try to sell my house. So far my experience has been the best!

Move size: 3 Bedroom Home Service cost: $4000

Official company response

We love Jason's precision and dedication to getting the job done correctly. We shared your kind words with him. Glad you had a great experience! Thank you for taking time out of your day to share this review!

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Best Interstate Moving and Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 301 Yamato Road Suite 1130, Boca Raton, FL, 33431, but movers usually cover a much larger area.

Company Notes

For most people, just the thought of moving causes anxiety; even more so if it’s a long-distance move. That’s why you want to choose Best Interstate Moving and Storage for your personal or business relocation. Not only do we have a team of experts available to help you seven days a week, we also appoint one of our moving coordinators to work with you every step of the way. Let us show you our proven experience, transparent pricing, premium service options, and an attentive team who cares.

Licenses & Certificates for Best Interstate Moving and Storage

Companies that transport household goods within Florida like Best Interstate Moving and Storage have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Best Interstate Moving and Storage license numbers for the government record information:

ICC MC number: 976901
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2903060
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Best Interstate Moving and Storage cost for local moves?

We have calculated an approximate local moving market average price from 329 reviews of people moving within Florida to be $2548.

From 11 local reviews for Best Interstate Moving and Storage, we have calculated an average moving cost of $2716 for local moves.

This could mean that Best Interstate Moving and Storage is more expensive with about 7% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Best Interstate Moving and Storage cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Best Interstate Moving and Storage, we estimate that their average long-distance moving costs will be around $4600, based on 147 long distance moving reviews.

This could mean that long-distance moving services costs of Best Interstate Moving and Storage for moving between states is cheaper with about 8% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Best Interstate Moving and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Best Interstate Moving and Storage - a professional company located in 301 Yamato Road Suite 1130, Boca Raton, FL, 33431. Discover Boca Raton, Florida moving companies.

*MoveAdvisor may not be affiliated with Best Interstate Moving and Storage and the estimates may be provided from other professional movers in our network.

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